Apex Hosting is a very reputable provider. It has excellent customer support reviews as seen on Trustpilot with a very high rating of 4.7 out of 5.
The only downside to Apex Hosting is that it’s not the cheapest option you can find. It comes out to $5/month for each GB you want to buy.
Well as the saying goes, you get what you pay for.
In return for the higher price, you get responsive, polite, excellent customer service.
Generally, $5/GB/month is actually quite standard if you want good customer service.
Does Apex Hosting Have Good Customer Support?
As mentioned earlier, yes they have very good customer service. Here are a few customer testimonials (verified!) selected from TrustPilot.
“APEX is arguably the best hosting service out there. Their reaction times to both tickets and livechat are superb and always helpful. Their prices are a bit higher than other sites, but everything you get in return is well worth the extra amount of money you have to spend!”
“Absolutely amazing experience with Apex. Never have they taken my money and not given the server to me or anything along those lines. The best part of them is the customer service and accessibility to customize your server as much as you want. One click plugin installs for many plugins, easy server file customization and more make for an amazing server renting experience.”
“The customer service is really good and the dashbord is simple and easy to use but the only problem that i have is the prcing. The prices are a little to expensive for example 2G is about $16 CAD per month”
Are Apex Hosting Minecraft Servers High Quality?
It’s about the same as most hosting you will get. You get dedicated RAM and CPU.
The interface control panel does feel a little laggy, but the server performance came in at 20 TPS, which is your standard speed for a minecraft server.
Apex Hosting Pricing Plans
Apex Hosting pricing is a little more complicated than your typical provider.
They charge a cheaper upfront price for the first month, then it’s more expensive after the first month.
As a general rule of thumb, the price is about $5/month for each GB of RAM hosting you want to buy
Here is a summary of all the prices:
- 1GB costs $5.99/month
- 2GB costs $9.99/month
- 3GB costs $14.99/month
- 4GB costs $19.99/month
- 5GB costs $24.99/month
- 6GB costs $29.99/month
- 7GB costs $34.99/month
They don’t have budget pricing, but if you paid quarterly instead of monthly, you get a 10% discount.
They have a 7 day Money Back Guarantee. So if you decided you change your mind because of some defect you found, you have a week to do it!
Full pricing information available here.
What does Reddit think about Apex Hosting?
Googling “apex hosting reddit” and reading the top three results, which can be summarized as:
1) Customer service responded in under 5 minutes to our ticket. Solved in under 15 minutes.
2) No lag issues.
3) Friendly support with technical roadblocks.
Apex Hosting Server Review: Should You Buy it?
If $5/GB/month is not a big deal (and if it is, maybe partner with a friend?), and if you really value customer support, you should get Apex Hosting.
If price is a super big deal and you want to save a few bucks, there are cheaper alternatives, but their customer support is legendary….in a bad way.
Is Apex Hosting Free?
No it is not. Nobody will host a Minecraft server for free to be honest. However, you can see the next section for a discount code you can try out if you want!
Freebies: Apex Hosting Discount Code / Coupon
If you use the discount code SCHOOL you get 50% off the first month! Only one time use per customer.